Why doesn’t my ballot say that we can also vote at the annual meeting?

The mail-in ballots were created to provide a way for all members to have a voice in shaping the future of Grady EMC – even if they couldn’t attend the annual meeting. Although it is not printed on the ballot, we have communicated through previous mailings, in-person meetings, our by-laws and social media posts that members will still have the option to vote in-person at the annual meeting.


To be clear, what the mail-in voting system does is provide an additional option for members. It does not replace any other voting method. Members who are able to join us at the annual meeting — which we encourage whenever possible — will still be given the opportunity to vote in-person (if they have not already submitted their ballot by mail).


How can you tell if a member has already voted once they show up at the meeting?

The mail-in ballots are submitted to a third-party company that will verify, tally and certify them prior to the annual meeting. In doing so, they will provide us with a complete list of all member-owners who submit ballots via mail. So, we will know who has already voted, and they will not be given a ballot at the annual meeting.


If capital credits are not going to be returned to the members, then what’s the point of having them?

Capital credits are investments in the electrical system and infrastructure (wires, poles, transformers, and associated equipment) that enable us to provide reliable power to our members. An individual member’s portion of this investment is represented by their capital credits.


Currently, these investments are returned to the estates or heirs of deceased members. That’s because returning them regularly to all active members would increase the rates of the EMC. Holding on to these reserves allows us to continue maintaining and upgrading our electric grid.


That said, the board reviews various options every year and continuously evaluates alternate ways to retire capital credits.


When a member dies, a death certificate is required to receive capital credits. Why does the “board” have to approve this payout?  This sounds like micro-managing to me. Shouldn’t a death certificate be sufficient?

The board reviews these cases before they are distributed in order to consider and evaluate potential financial impact to our immediate operations.


Grady EMC – and the electric utility industry as a whole – does not operate in a vacuum or a single moment in time. Things are constantly changing and impacting our business. But what matters to our member-owners is that when they flip the switch, the light turns on. We have to make sure we meet that expectation today, tomorrow and for the days ahead.


Grady EMC returns an average of $400,000 in capital credits each year. When evaluating individual disbursements, the board meets monthly to review operating reports and expenses.


Consider this: a natural disaster occurs and Grady EMC needs more funds than previously anticipated on a given day or week to make sure the lights stay on or that power is restored when an outage occurs.


In this case, the board might choose to delay disbursements of capital credits to some individuals for a short period of time to ensure that its operations can continue to run smoothly and effectively.



If this is the home page for the Grady EMC website, why don’t I see departments listed, employee information, board minutes, etc. listed?


This website in particular is dedicated to accepting questions from members and providing answers to them. We wanted to keep all of this information in one place without adding clutter or confusion on our main website, which members use to pay their bills and learn more background information about the EMC.


For that information, you may visit our main website at www.gradyemc.com. Our board minutes are posted at http://gradyemc.com/board-meeting-minutes/.



What does the term “medical necessity” really mean?  My mother had this designation due to being on oxygen.  However, when the power went out, we were usually the last ones to get power restored.  Shouldn’t these designations be the first on the list?

Whenever possible, we certainly do prioritize members with medical necessities whenever there’s a power outage – particularly critical care and emergency facilities. That said, we also have to prioritize by number of individuals – including those with medical necessities – impacted by particular outages.


For example, individuals experiencing a specific power outage that is only affecting a handful of people likely would not be restored before a simultaneous outage affecting hundreds or thousands of people.


Restoration times are also impacted by other factors, such as geography, topography and accessibility. When there’s a large number of outages and you’re located far from the actual source of electricity with an outage affecting only a few customers, it is likely your wait time will be longer than those closer to the distribution source.


That said, Grady EMC is proud to rank among the best of EMCs in the state in terms of electric reliability with a 99.98% availability rate.